Service Fulfillment Policy

At KISS Marketing, we fulfill products and services promptly upon receipt of completed service agreement and initial payment. Alterations or updates to the agreed upon service agreement requires a 30-day written notice, to be sent to hi@kisscompanies.com. Cancellations will be reviewed and processed once KISS Marketing has approved.

We are committed to providing services and solutions that meet our valued clients needs. Below, you will find our Service Fulfillment Policy detailing how we operate and manage service requests, alterations, cancellations, and refunds.

1. Prompt Fulfillment Upon Payment Receipt

At KISS Marketing, we aim to ensure a seamless experience for our clients. Upon receipt of the initial payment for our products or services, we initiate our fulfillment process. Our team works to deliver the agreed-upon services within the specified timeframe, striving for excellence in every aspect of our service delivery.

2. Alterations to Service Offerings

We understand that circumstances may change, and you may need to make alterations to the services you have agreed to. Any requested alterations to our service offerings require a 30-day written notice. Please send your request to hi@kisscompanies.com, ensuring it complies with our terms of service. Our team will review your request promptly and communicate any necessary adjustments or clarifications.

3. Cancellations and Refunds

Should you need to cancel your service, we are here to assist you. Cancellation requests will be processed upon review and approval by KISS Marketing. Please note that certain conditions may apply, and refunds are subject to our terms of service outlined within your service agreement. Our team will handle your request with care and diligence, ensuring a fair and timely resolution.

4. Refunds

All fees paid are considered final and non-refundable unless otherwise stated explicitly in a separate agreement or as required by law.

Refunds may be considered in exceptional circumstances, such as:

• Duplicate charges: If you notice multiple charges for the same transaction, please contact us immediately for a resolution.

• Unauthorized transactions: In case of unauthorized use of your payment method, we will investigate and provide a refund if deemed appropriate.

• Product defects: If a product purchased from us is found to be defective, we may offer a refund or replacement in accordance with our product warranty or guarantee policy.

Refund Process: Once your refund request is received to hi@kisscompanies.com and reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within a reasonable timeframe and credited back to the original payment method used for the transaction.

No Guarantees: While we strive to accommodate refund requests whenever possible, we reserve the right to deny refunds or impose additional fees if the request does not meet our refund policy criteria.

Additional Information:

For any inquiries or assistance regarding our Service Fulfillment Policy, please don't hesitate to contact us at hi@kisscompanies.com. We're here to help!

• Our commitment to client satisfaction drives everything we do. If you have any feedback or suggestions for improvement, we welcome your input.

Thank you for choosing KISS Marketing, we appreciate your trust in us and look forward to working with you!

I opened my first location with over 30K recurring & 130 members thanks to KISS

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Rami Odeh

Multi-Location Owner, Alloy Personal Training

I added 230k in new recurring revenue to my gym in the past year thanks to KISS.

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Giancarlo Regni

G-Strength

My business has literally doubled since partnering with KISS.

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George McGuire

Create Fitness

A game changer in the industry, KISS and their team have changed the way I do business.

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Joe Riggio

Varsity House Gym